{"id":5133,"date":"2024-05-04T05:49:14","date_gmt":"2024-05-04T03:49:14","guid":{"rendered":"https:\/\/fornimedical.ch\/nouvelle-boutique-en-ligne-forni-medical\/"},"modified":"2026-07-31T14:48:46","modified_gmt":"2026-07-31T12:48:46","slug":"nouvelle-boutique-en-ligne-forni-medical","status":"publish","type":"post","link":"https:\/\/fornimedical.ch\/fr\/nouvelle-boutique-en-ligne-forni-medical\/","title":{"rendered":"Nouvelle boutique en ligne Forni Medical"},"content":{"rendered":"
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Nous avons enti\u00e8rement revu notre boutique en ligne afin de vous offrir une exp\u00e9rience d\u2019achat encore plus agr\u00e9able. De la navigation intuitive aux aper\u00e7us des produits, en passant par le renouvellent de commande facilit\u00e9 et les listes de favoris personnalis\u00e9s\u00a0\u2013 tout est fait pour vous offrir une exp\u00e9rience d\u2019achat la plus agr\u00e9able et efficace qu\u2019il soit. Les nouveaut\u00e9s importantes ainsi que les questions les plus fr\u00e9quentes au sujet de la boutique en ligne sont abord\u00e9es en d\u00e9tail dans notre dernier article de blog. D\u00e9couvrez comment la nouvelle boutique en ligne de Forni Medical r\u00e9pond de mani\u00e8re cibl\u00e9e \u00e0 vos besoins.<\/strong><\/p>\n<\/div>\n\t\n<\/div>\n

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Je suis client(e) Forni Medical. Puis-je me connecter avec mes anciens identifiants de connexion?<\/h5>\n

Non. Pour des raisons de protection des donn\u00e9es, nous n\u2019avons pas transf\u00e9r\u00e9 vos anciens identifiants de connexion dans la nouvelle boutique en ligne. Vous devez cr\u00e9er un nouveau compte client pour pouvoir passer commande.<\/p>\n

Mes anciennes conditions s\u2019appliquent-elles encore?<\/h5>\n

Oui. Vous pouvez passer commande dans la boutique en ligne. Si vous aviez des conditions particuli\u00e8res jusqu\u2019\u00e0 pr\u00e9sent, celles-ci seront prises en compte lors de la facturation.<\/p>\n<\/div>\n\t\n<\/div>\n

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Puis-je recommander des articles d\u00e9j\u00e0 command\u00e9s?<\/h5>\n<\/div>\n\t\n<\/div>\n
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Oui. Si vous \u00eates connect\u00e9(e), vous pouvez consulter les commandes pass\u00e9es jusqu\u2019\u00e0 pr\u00e9sent, dans votre compte, dans l\u2019onglet \u00abCommandes\u00bb. Cliquez sur le bouton \u00abCommander \u00e0 nouveau\u00bb pour repasser une commande d\u00e9j\u00e0 pass\u00e9e. Avant de valider la commande, vous pouvez mettre le panier \u00e0 jour ou y ajouter d\u2019autres produits.<\/p>\n<\/div>\n\t

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Puis-je enregistrer des produits dans une liste de favoris pour les consulter ult\u00e9rieurement?<\/h5>\n<\/div>\n\t\n<\/div>\n
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\"\"<\/div>\t

Oui. Sur les pages d\u2019aper\u00e7u des produits, vous trouverez un c\u0153ur en haut \u00e0 droite des fiches produits. Si vous cliquez dessus, le produit sera enregistr\u00e9 dans la liste des favoris.<\/p>\n<\/div>\n\t\n<\/div>\n

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Sur les pages d\u00e9taill\u00e9es des produits, vous trouverez le c\u0153ur \u00e0 c\u00f4t\u00e9 du bouton \u00abAjouter au panier\u00bb. Vos favoris sont enregistr\u00e9s pour longtemps. Vous pouvez enregistrer une pr\u00e9s\u00e9lection dans la liste des favoris, ajouter ult\u00e9rieurement les produits s\u00e9lectionn\u00e9s au panier et passer commande.<\/p>\n<\/div>\n\t\n<\/div>\n

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Je suis int\u00e9ress\u00e9(e) par les produits Forni Medical. Puis-je demander une offre?<\/h5>\n<\/div>\n\t\n<\/div>\n
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Oui. Dans le menu principal de la boutique, vous trouverez l\u2019onglet \u00abOffre\u00bb. Si vous \u00eates int\u00e9ress\u00e9(e) par un article particulier ou si vous souhaitez v\u00e9rifier une variante de produit, remplissez le formulaire pour votre demande concernant un produit. Nous nous ferons un plaisir de vous transmettre une offre et un \u00e9chantillon, le cas \u00e9ch\u00e9ant.<\/p>\n<\/div>\n\t

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Forni Medical propose-t-il un conseil ou une assistance pour choisir les bons produits?<\/h5>\n

Bien entendu! Contactez notre service commercial. Nous nous ferons un plaisir de vous conseiller.<\/p>\n<\/div>\n\t\n<\/div>\n

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\"\"<\/div>\t

Petra Newbold
\nT\u00e9l.: 071 642 35 68
\ne-mail: info@fornimedical.ch<\/a><\/p>\n<\/div>\n\t\n<\/div>\n

\n\t
\"\"<\/div>\t

Carlos Maganto
\nT\u00e9l.: 071 642 35 68
\ne-mail: info@fornimedical.ch<\/a><\/p>\n<\/div>\n\t\n<\/div>\n

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Quels sont les moyens de paiement accept\u00e9s dans la boutique en ligne?<\/h5>\n

Vous pouvez r\u00e9gler votre commande sur facture ou par paiement TWINT. Si vous disposez de conditions sp\u00e9ciales chez nous, choisissez toujours la m\u00e9thode de paiement \u00abFacture\u00bb.
\nSi vous \u00eates un particulier, veuillez toujours payer via TWINT ; sinon, vous recevrez nos coordonn\u00e9es bancaires apr\u00e8s votre commande pour effectuer un paiement anticip\u00e9.<\/p>\n

Quels sont les frais d\u2019envoi pour les commandes pass\u00e9es dans la boutique en ligne?<\/h5>\n

Pour les paniers d\u2019un montant inf\u00e9rieur \u00e0 CHF 150.00, les frais d\u2019envoi s\u2019\u00e9l\u00e8vent \u00e0 un montant forfaitaire de CHF 15.00 HT. \u00c0 partir d\u2019un montant de CHF 150.00, nous prenons en charge les frais d\u2019envoi.<\/p>\n

Combien de temps dure la livraison de ma commande?<\/h5>\n

Si vous passez commande avant 15\u00a0h\u00a030, vous recevrez les produits le jour ouvrable suivant. \u00c0 l\u2019exception du vendredi.<\/p>\n

Que puis-je faire si je ne suis pas satisfait(e) de mon produit ou si je souhaite le retourner?<\/h5>\n

Veuillez nous contacter par e-mail \u00e0 info@fornimedical.ch<\/a>. Vous pouvez \u00e9galement nous joindre par t\u00e9l\u00e9phone pendant les heures d\u2019ouverture de bureau: +41 71 642 35 68<\/p>\n<\/div>\n\t\n<\/div>\n

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Les produits Forni Medical peuvent-ils \u00eatre pris en charge par la caisse-maladie?<\/h5>\n<\/div>\n\t\n<\/div>\n
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Les produits qui peuvent \u00eatre pris en charge par votre caisse-maladie sont tous indiqu\u00e9s par un num\u00e9ro LiMA. LiMA signifie liste des moyens et appareils. Il vous suffit d\u2019envoyer une copie de la facture \u00e0 votre caisse-maladie. Vous pouvez v\u00e9rifier si un produit dispose d\u2019un num\u00e9ro LiMA dans la boutique en ligne, sur la page du produit:<\/p>\n<\/div>\n\t

\"\"<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"

Nous avons enti\u00e8rement revu notre boutique en ligne pour vous offrir une exp\u00e9rience d\u2019achat optimis\u00e9e, \u00e0 la navigation intuitive et aux fonctions personnalis\u00e9es. Vous y trouverez toutes les informations et r\u00e9ponses aux questions les plus fr\u00e9quentes.<\/p>\n","protected":false},"author":13,"featured_media":10479,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[508],"tags":[509],"class_list":["post-5133","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-entreprise","tag-entreprise"],"acf":[],"yoast_head":"\nNouvelle boutique en ligne Forni Medical | Forni Medical<\/title>\n<meta name=\"description\" content=\"Nouvelle boutique en ligne Forni Medical. 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